TargetCW - Corporate

Customer Service Representative- Tampa, FL

Job Locations US-FL-Tampa
Job ID 2021-5426
Category
Administrative/Clerical
Type
Contract

Overview

Customer Service Representative- Tampa, FL

Remote work, but must be local to Tampa/Ybor office

Pay rate: $18/hr (weekly pay!)

Full-time hours

Temporary assignment: 4+ months

 

Job Responsibilities:

  • Complete the order entry process with a high degree of accuracy.
  • Answer incoming customer phone calls in a professional manner.
  • Follow up to ensure that customer issues are resolved both promptly and thoroughly.
  • Research any delivery and/or invoicing discrepancies and work with the customer on a resolution, may include issuing credits and handling returns.
  • Proof other Customer Service Representative’s orders for mistakes.
  • Establish close working relationships with internal stakeholders and customers, understanding their business and how we can add value.
  • Answer technical inquiries regarding our products and providing updates on the status of orders.

Education/Experience Requirements:

  • High School Education required, Associate Degree or higher preferred.
  • 2-3 Years of previous experience in customer service for a manufacturing company, call center or building supplies industry is STRONGLY preferred.
  • Previous order entry experience.
  • Product knowledge as it relates to the Building Material and/or Door industry.
  • Ability to work independently and effectively in a fast-paced team environment.
  • Strong decision making and analytical skills.
  • Excellent phone and written communication skills

PLEASE SUBMIT YOUR RESUME TO BE CONSIDERED!

 

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