TargetCW - Corporate

Real Estate/Mortgage Assistant

Job Locations US-IN-Indianapolis,
Job ID 2021-5417
Customer Service/Support
Contract to hire


Title: Real Estate/Mortgage Assistant

Location: Indianapolis, IN 46204

Salary: $15.50-16hr (Weekly Pay!)

12 months (Temp to turn permanent)

Full-time: M-Friday 10am-7pm (Early schudule Fridays)

Benefits: Medical/Dental/Vision 


For over 20 years, our client has been a nationally recognized leader providing credit and data verification solutions to U.S. banks, mortgage lenders, mortgage brokers and credit unions nationwide. Providing innovative, fully compliant web-based platforms that help mitigate risk, while improving operational efficiency and streamlining the lending process. They are seeking a Real Estate/Mortgage Assistant as the front-line support and service for the company! 


Job Duties:

  • Provide existing customer support which may include but not be limited to answering phone calls, client conference calls, and calling appraisers to obtain status.
  • Work directly with lenders and discuss and understanding of the appraisal process
  • Support client questions pertaining to valuation products and status.
  • Read and understand client files
  • Manage customer and/or product specific projects that may be assigned on a periodic basis.
  • Assist in a variety of projects on an as needed basis.


Job Requirements: 

  • High school diploma or equivalent.
  • 2yrs of providing customer support in the real estate, mortgage, banking, lending and or file processing environment.
  • Prior experience working as a processor or appraisal management company is a plus!
  • Ability to speak to lenders and appraisers and provide customer support with a smile! 
  • Requires being comfortable communicating with clients
  • Ability to read files and take actions
  • Must be self-driven and assertive 
  • Must have the ability to interpret and communicate detailed information to lenders
  • Ability to analyze and resolve routine customer service-related issues of diverse scopes
  • Need to be an outgoing individual with an assertive yet supportive skill set
  • Strong knowledge of Microsoft Office suite of products
  • Pass background check and drug screening


If you meet the job requirements, please submit your resume! 



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