TargetCW - Corporate

Technical Writer- Partner Management

Job Locations US-WA-Seattle
Job ID 2021-5412
Category
Information Technology
Type
Contract

Overview

4-6 week contract which could extend into 3-6 months

weekly pay and benefits are available

Must work PST hours, remote role

 

 

Job Brief:
 

The company is looking for a writer who can design, create, and manage content for a set of Integration Solution Guides. In this role, you'll develop content from existing documentation and discussions with Subject Matter Experts (SMEs). You'll work with a project team to develop a suite of solution guides with a consistent look and feel and to build an initial set of content that's effective and easy to update. This position is a 4-6 week contract.

 

Responsibilities:
 

Create web content for technical development solution guides and in-product assistance for the company's partners on a temporary basis as part of the company's Partner Management team. Your content will be published on the company's website.

  • Work with product-groups and subject matter experts to understand your feature area and write great documentation
  • Create and test sample cURL requests
  • Investigate and prioritize updates to existing content
  • Track and communicate project status, and deliver what you promise
  • Constantly seek and respond to stakeholder, developer and partner feedback
Requirements:
 

Be prepared to share samples demonstrating the qualifications below as part of the interview process.

  • 3+ years creating assistance content for external customers (samples required; please be prepared to submit them on request)
  • 3+ years developing software-product user guides in an online environment
  • Demonstrated ability to analyze customer needs and develop a writing plan to meet those needs
  • Experience using authoring tools to create and publish content on the web; experience with Adobe Experience Manager a plus
  • Experience collaborating with software development teams and turning solution and integration information into developer-facing content
  • Ability to use standard software tools and, more importantly, the ability to learn new ones
  • Experience documenting RESTv2 APIs
  • Knowledge of taxes is a benefit and may replace some writing experience
  • Samples that demonstrate strong writing skills are essential

 

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