Financial Service Coordinator

Job Locations US-IN-Indianapolis,
Job ID 2020-4848
Customer Service/Support
Contract to hire


Title: Financial Service Coordinator 
Location: Indianapolis, IN 46204

Salary: $15-$16hr DOE (Weekly Pay!)
6-12 month contract (Temp to turn permanent)
Full-time: M-F (flexible hours)
Benefits: Medical/Dental/Vision 

For over 20 years, our client has been a nationally recognized leader providing credit and data verification solutions to U.S. banks, mortgage lenders, mortgage brokers and credit unions nationwide. Providing innovative, fully compliant web-based platforms that help mitigate risk, while improving operational efficiency and streamlining the lending process. They are seeking a Financial Service Coordinator  as the front-line support and service for the company! 


**Please only apply if you have customer service working in an office setting. Stable work history- ability to stay with a company***


Job Duties:

  • Provide existing customer support which may include but not be limited to answering phone calls, client conference calls, and calling appraisers to obtain status.
  • Review and process files.
  • Outbound and calls to clients/appraisers.
  • Support client questions pertaining to valuation products and status.
  • Manage customer and/or product specific projects that may be assigned on a periodic basis.
  • Assist in a variety of projects on an as needed basis.


Job Requirements: 

  • High school diploma or equivalent.
  • 2yrs of providing excellent customer service to clients by phone; prefer someone in financial services.
  • Some interest in the real estate, mortgage, banking, or lending industry
  • Requires stable work history
  • Ability to provide excellent customer service to lenders and appraisers with a smile! 
  • Requires being comfortable on the phones and enjoy speaking to clients
  • Ability to read files and take actions
  • Must be self-driven and assertive 
  • Prior experience working for an appraisal management company is a plus.
  • Must have the ability to interpret and communicate detailed information to lenders
  • Ability to analyze and resolve routine customer service-related issues of diverse scopes
  • Need to be an outgoing individual with an assertive yet supportive skill set
  • Strong knowledge of Microsoft Office suite of products
  • Pass background check and drug screening


If you meet the job requirements, please submit your resume! 




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